If someone has been injured, then the first task must be to carry out first aid and call an ambulance if appropriate.
And then you need to ensure that the workplace is safe.
But, you mustn't relax once that is done and I've seen many instances where people have failed to carry out the following steps:
- Take photographs of the accident scene. It may be necessary to do some of this before the workplace is made safe. As cameras are now on everyone's mobile phone, then this is dead easy.
- Gather any items which may be relevant to the accident. Even if they are broken, do not throw these away.
- Then carry out an investigation
More information on how to investigate an accident are available at http://bit.ly/1UiTAsV